Precision Bridge Data Migration Automation Platform Selected by Leading IT and Engineering Services Provider for Salesforce to JSM Migration

A leading IT and engineering services provider has chosen Precision Bridge to deliver a comprehensive data migration project from Salesforce to Jira Service Management (JSM). The project encompasses the migration of critical service management data, including tickets, comments, attachments, and workflows. Our proven data migration automation capabilities and trusted partner program were instrumental in securing this partnership.

Challenges

​​The project presented several key challenges in transitioning from Salesforce to Jira Service Management. Preserving historical ticket data whilst maintaining structured workflows was essential, as was securely handling sensitive client information. Perhaps most critically, ensuring continuity of operations throughout the transition remained a top priority.

How Precision Bridge Helps Address These Challenges

The Precision Bridge Data Migration Automation Platform delivers a secure, tailored migration solution that addresses both technical and business risks head-on. Our fully automated end-to-end migration process ensures consistency and efficiency throughout every phase of the project.

With on-premise deployment capability, the entire migration runs within the customer's own infrastructure, minimising data exposure. Critically, no data is stored in transit at any point, significantly reducing security risks. The solution supports complex authentication models and integrates seamlessly with both Salesforce and JSM using enterprise-grade security protocols.

As part of the Precision Bridge Partner Program, the customer also benefits from exclusive support services and early insights into our product roadmap, ensuring they remain at the forefront of data migration innovation.

Looking Ahead

The combination of reliable project execution and ongoing partnership support positions Precision Bridge as a trusted migration partner for future transformation initiatives. We're excited about the further collaborations anticipated as part of this growing partnership.

“We’re delighted to have been selected for this migration and project by such a forward-thinking technology services provider. Our secure, automated migration solution and commitment to partner success make us an ideal fit. We look forward to building on this strong foundation together.” - Mark Herring, CEO, Precision Bridge

For more information on how Precision Bridge can assist with your Migration, Archiving or Replication/Synchronization needs, please contact us.

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