CASE STUDY: NEWROCKET CUSTOMER

Use Case: ServiceNow instance consolidation.

Precision Bridge was selected to automate and accelerate the consolidation of two ServiceNow instances into one.

Estimated Time Saved: 704 hours*

Project Summary:

The customer had previously split their ServiceNow instance into two to support separate business requirements for customers and internal users. The requirement was to merge the two instances back together without impacting each business and to handle potential conflicts in transaction numbers and other fields across the shared applications.

Precision Bridge was selected because of its flexibility, pre-built migration templates and ability to effectively handle conflicts without the need for any additional scripting or development work.

Customer Feedback:

I was really impressed with Precision Bridge because of the speed and accuracy in which it transfers data. It is a very light-weight application with lots of power. We were able to run multiple concurrent data migrations from a single server, totalling over 5 million records without impacting performance on either source or target ServiceNow instance. The pre-built templates allowed us to quickly map data between instances and the easy-to-use configurations allowed us to also map custom applications and forms quickly.

Diego Chavez, Senior Delivery Manager, Highmetric

*Based on 4 man months at 176 hours per month