Leading Saudi-based Systems Integrator Successfully Migrates 40+ Million Records in Significant ServiceNow Project Using Precision Bridge
A leading Saudi-based systems integrator, was tasked with executing a complex, high-volume data migration project for a major enterprise customer moving between ServiceNow instances. The project involved migrating over 40 million records, including critical task data and associated attachments, while maintaining complete data integrity and meeting tight customer timescales. Previous migration attempts using alternative tools had resulted in significant issues, making reliability and accuracy paramount for this engagement.
The systems integrator selected Precision Bridge based on its proven track record with large-scale ServiceNow migrations, comprehensive template library, and reputation for handling complex data structures. The decision was further reinforced by Precision Bridge's responsive support model and ability to deliver migrations within demanding timescales.
Project Challenges
The migration presented several significant hurdles:
Substantial data volumes requiring efficient processing of over 40 million audit records and 1 million+ task-related records
Complex attachment management across diverse file types and user associations
Strict timescales with no room for project delays
Previous tool failures had created heightened focus on accurate execution
Critical business continuity requirements during the migration process.
How Precision Bridge Helped Address Challenges
The Precision Bridge platform delivered exceptional performance throughout this large-scale migration. The comprehensive template library provided robust out-of-the-box field mappings, requiring only simple customizations to meet the customer's specific requirements.
The onboarding process was efficient and smooth, enabling the team to quickly configure their environment and begin migration activities. Throughout the project, Precision Bridge's support team provided responsive assistance with rapid response times that kept the project on track.
The platform successfully processed the extensive dataset, including complete attachment migration, while maintaining data integrity across all record types. Even when attachment user attribution issues were identified, Precision Bridge's flexible template system allowed for quick resolution using additional update mappings.
The migration was completed within the customer's demanding timescales, delivering over 40 million audit records and 1 million+ task records with full attachment preservation. Most importantly, unlike the customer's previous migration experience with alternative tools, this project encountered no significant issues or data integrity problems.
"After struggling with another migration tool, Precision Bridge was a game-changer. We migrated over 40 million records without a single issue. The support from the team was exceptional, and we delivered on time for our customer. We're already recommending Precision Bridge for our upcoming projects" - Project Manager, Leading Systems Integrator.
Future Collaboration
The success of this project has positioned Precision Bridge as the systems integrator’s preferred migration solution for future opportunities. With multiple prospects in their pipeline, the partner’s presales team is actively recommending Precision Bridge for upcoming engagements.
Looking ahead, significant growth opportunities are emerging in the Saudi market as ServiceNow plans to establish a local data center, enabling many organizations currently required to use on-premises instances due to regulatory requirements to migrate to cloud-based solutions. This regulatory shift is expected to create substantial demand for reliable data migration services, with the systems integrator well-positioned to capture these opportunities using Precision Bridge's proven platform.
For more information on how Precision Bridge can assist with your Migration, Archiving or Replication/Synchronization needs, please contact us.