If you caught our last webinar on Agentic AI, you already know that AI is evolving fast — moving beyond AI chatbots to systems that can make decisions and take action. AI Digital Workers are the next step in that evolution. They take everything Agentic AI makes possible and operationalize it to function like a member of your team.
But how exactly do Digital Workers differ from Agentic AI? And what does this next step mean for IT Service Management?
In this 30-minute webinar, we'll build on Agentic AI to explore what Digital Workers really are, how they work, and why they matter for the future of Service Management.
You'll learn:
What Digital Workers are — and how they go beyond Agentic AI
How they work and real-world examples of where they're already delivering value
Why data — and particularly historical data — is critical to making Digital Workers effective
What the rise of Digital Workers means specifically for ITSM and service delivery
What your organization should be doing now to prepare for this shift
Plus: We'll leave time at the end to answer your questions live.
The future of Service Management isn't just AI-assisted — it's AI-operated. Join this webinar to find out more about this important part of the future of Service Management.
Please register by clicking on the button below: