Migrating knowledge articles is one of the most challenging and most critical aspects of moving to a new ServiceNow instance. Whether you are migrating from a legacy ServiceNow instance or from another Service Management vendor platform, with complex HTML formatting, embedded images, links, and attachments, there's a lot that can go wrong.

In this webinar, the team at Precision Bridge, having successfully delivered over 150 ITSM data migrations, will walk you through how to migrate knowledge quickly and accurately, while maintaining structure, formatting, and data integrity.

Whether you're planning a move or already mid-flight, you'll leave with practical tips and a real-world case study to guide your own project.

Topics covered:

  • Why migrate Knowledge articles?

  • Knowledge migration use cases

  • What are the challenges?

  • Knowledge migration automation

  • Case study

  • Q&A.

Please register by clicking on the button below:

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