In this webinar, we will discuss why personalization is now not only possible, but also an important aim for all Service Management organisations; to tailor services to individual customer needs leveraging data and technology to drive efficiency and innovation. This is an opportunity to delve into the transformative potential of personalization.

The webinar will cover:

  • Why Personalization and why now?

  • The Foundations of personalization

  • How to deliver personalization

  • Future Trends and challenges

There will be an opportunity to ask questions at the end of the Webinar.

Please register by clicking the button below:

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