All attendees will receive a copy of our ITSM Migration Best Practice Guide which includes 20 tips on how to address specific issues related to migration projects.

When moving ITSM platforms one of the most important considerations is how to transfer knowledge articles to the new platform without losing integrity. There are many aspects of knowledge articles that can make this more challenging such as HTML formatting, embedded images, links and attachments.

 Precision Bridge has experience in over 100 migration projects and in this webinar, we will discuss how ITSM knowledge migration can be achieved quickly and efficiently while maintaining data integrity.

Topics covered:

Why migrate Knowledge articles?

Knowledge migration use cases

What are the challenges?

Knowledge migration automation

Case study

Q&A

Mark Herring, co-founder of Precision Bridge will be presenting this webinar. Mark has 30 years of experience in the ITSM space having been involved in hundreds of implementations across a diverse range of vendor platforms.

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