Agentic AI is more than just a buzzword - it represents a new phase in the AI evolution, with the power to make decisions, take initiative, and autonomously complete complex tasks. But what does this mean for IT Service Management?
As organisations face increasing pressure to deliver faster, more reliable services with fewer resources, the promise of AI that can go beyond chatbots and scripted workflows is game-changing. Agentic AI has the potential to move ITSM from being reactive to proactive — anticipating issues, resolving them before users notice, and enabling teams to focus on strategic improvements instead of repetitive firefighting. This webinar will help you understand not just the technology, but the practical impact it could have on the way your service desk and operations teams work every day.
In this 30-minute webinar, we’ll cut through the hype to explore what Agentic AI really is, how it works under the hood, and what it takes to implement it effectively in an ITSM environment.
You'll learn:
What Agentic AI is - and how it differs from traditional Generative AI
How it works and real-world examples of where it’s being used
What you need to make Agentic AI work for your organisation
How Agentic AI could transform ITSM - and what timeline you should expect
Plus: We’ll leave time at the end to answer your questions live.
Don’t miss your chance to get on top of the AI wave.
Please register by clicking on the button below: