All attendees will receive a copy of our ITSM Archiving Best Practice Guide which includes multiple tips on how to address specific issues related to ITSM archiving projects.
This webinar discusses the reasons why archiving is an important consideration for Service Management systems and how this task can be streamlined and automated. We will examine issues related to data retention, regulation and performance together with guidance and best practices on how these can be addressed.
Topics covered:
Reasons to archive
Data considerations and challenges
Planning for archiving
Approaches to archiving including a case study
Q&A
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