October 2019: Wellstar Health completes migration to new instance in 3 weeks.

 
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Congratulations to Wellstar Health for their successful implementation of Precision Bridge in addressing their migration to a new ServiceNow instance in 3 weeks!

If you missed the webinar on this customer success story you can watch it here

Jesse Oquendo, ServiceNow manager at Wellstar Health commented: “We had a heavily customised instance that had been in use for several years and wanted to migrate to a new platform with a clean slate.  In particular we needed to migrate incident, request, change and CMDB records. Initially we put together a team of six people to manually export and import the 700,000 incident records.  However we soon found that more work was required to migrate the corresponding journal entries, SLAs, SW Licensing, CMDB and attachment records so after a few weeks we looked for an alternative approach.

Precision Bridge was selected because it automated and accelerated the end-end migration process without the need to export/import any data.  Most of the mappings and transforms for incident, requests and changes were pre-built into the supporting migration templates further reducing the overall effort and ensuring that data integrity was maintained across platforms.  The full migration of over 2,000,000 records using Precision Bridge took around 3 weeks from start to finish using two FTEs including design, deployment and testing. Thats compared to over six weeks with six FTEs using the original approach, a saving of over 80%”.

Mark Herring, Co-Founder of Precision Bridge commented: “We had not heard from Wellstar Health for a while so I was concerned that they had not progressed with their migration; turns out that the tool was so easy to use that they only needed to contact us a couple of times for support and the rest was all plain sailing.  We are delighted that Wellstar Health have been so successful in making use of Precision Bridge to address their migration requirements and we wish them well in taking advantage of the latest ServiceNow functionality on their new platform”.

For more information please contact info@precisionbridge.net

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