Sep 16th 2020: Remedy Migration Made Easy, On-Demand Webinar

If you have one or more Remedy applications that you want to migrate to ServiceNow then this webinar is for you!

When migrating to a new platform, one of the key considerations is what data to preserve and carry forward. Items such as knowledge articles, SLAs and processes for handling service requests are obvious candidates.

The problem is that data structures on each platform are completely different so there is no simple way to extract and deliver the data in the required format.

Precision Bridge provides a rapid, robust and secure mechanism for migrating your valuable data to your new ServiceNow instance without the need for any development, exports/imports, scripting or spreadsheets.

This webinar will show you how the Precision Bridge tool can be used to streamline the migration of selected Remedy application data to the ServiceNow equivalent applications whilst maintaining data integrity.

To find out more on Precision Bridge Remedy Migrator visit the product page here.

Sep 11th 2020: Leading Canadian IT solutions provider selects Precision Bridge

A leading IT solutions provider in Canada recently selected Precision Bridge to automate and accelerate their migration to a new ServiceNow instance.

The company had deployed the ServiceNow Field Service Management application which has been heavily customised over the years. They wanted to start from a clean slate on a new instance.  Due to the volume of data and the time available, using a purely manual approach was not an option.  Precision Bridge provided the best alternative by providing pre-built migration templates and pre-configured mappings for handling complex relationships, attachments and journal entries whilst maintaining cross-platform data integrity.

Mark Herring, co-founder of Precision Bridge commented: “We are delighted that this leading IT solutions provider have selected the Precision Bridge product and I look forward to working with them over the coming weeks to make this project a success.”

For more information on Instance Migration see our Instance Migrator Page

Aug 26th 2020: Global Leader in Aerospace industry completes migration using Precision Bridge

A global leader in the aerospace industry recently completed the successful migration of their Customer Service Management application using Precision Bridge. The project involved the migration of selected customer cases, related tasks, CMDB and custom tables as well as related attachments and

journal entries from the customer’s on-premise ServiceNow instance to an existing SaaS instance.   The project was completed in-house within 2 months without the need for any external consultants.  One of the many benefits of using Precision Bridge for this project was the fact that there was no need for any data exports, scripting or development of any kind.

Mark Herring, Co-Founder of Precision Bridge commented: ”This is the second time that Precision Bridge has been used for a migration project by this customer.  The successful outcome underscores the value that the product can bring to bear on complex migration projects like this, mitigating the risks associated with manual migrations”.

For more information on Instance Migration see our Instance Migrator Page

August 24th 2020: Aeritae signs partnership agreement with Precision Bridge

Aeritae, an elite ServiceNow partner based in Minnesota, recently signed a partnership agreement with Precision Bridge to address their customers’ migration requirements.

Under the agreement, Aeritae will be able to take advantage of the diverse range of Precision Bridge migration adaptors and pre-built migration templates for ITSM, ITBM, CSM, HR and GRC applications to accelerate and de-risk many of their ServiceNow customer engagements.  These include migrating customer data between ServiceNow instances and migrating data from legacy platforms such as BMC Remedy, Salesforce, Jira and many other SQL/Oracle based applications.

Joshua Sutton, Director of Technical Service Innovation at Aeritae commented: “We see great potential in the use of Precision Bridge for our clients' data migration needs and look forward to leveraging this solution to accelerate and support successful client outcomes."

Mark Herring, Co-Founder of Precision Bridge commented: “I am delighted that Aeritae have decided to partner with us and I look forward to helping them drive an increasing number of customer success stories utilising the Precision Bridge migration tool”.

August 14, 2020 - London, UK

Iceberg Networks, a leading provider of Integrated Risk Management and  GRC professional services, recently signed an  agreement with Precision Bridge to address customer migration requirements. 

Under the agreement, Iceberg Networks will have access to  a diverse range of Precision Bridge migration adaptors and pre-built migration templates for IRM/GRC migrations and for ITSM, ITBM, CSM and HR applications to accelerate and de-risk ServiceNow customer deployments. .  This may include migrating customer data between ServiceNow instances and other legacy platforms such as RSA Archer, BMC Remedy, Salesforce and other SQL/Oracle based applications.

“We are always looking for ways to increase customer satisfaction and Precision Bridge migration tools provides Iceberg with an opportunity to automate migration of data and therefore accelerate and de-risk customer projects - giving our customers an enhanced experience” Said Ken McPherson, CEO of Iceberg.

Mark Herring, Co-Founder of Precision Bridge commented, “I am delighted that Iceberg has decided to partner with us and I look forward to helping them drive an increasing number of successful customer deployments utilising the Precision Bridge migration tool”.

About Iceberg Networks:

Iceberg Networks plans, deploys, and manages successful programs for Integrated Risk Management (IRM). By providing trusted, aggregated, and transparent risk intelligence, organizations can make more confident and effective business decisions.

Icebergs’ team of experienced management consultants, subject matter experts and software developers offer a full lifecycle of IRM related professional services including executive management workshops, strategy sessions, implementation & integration, and support services. 

Iceberg Networks is head-quartered in Ottawa, Canada with offices through out North America.

August 2020: Iron Bow completes strategic migration project using Precision Bridge

Iron Bow Technologies, a leading IT Solutions provider dedicated to successfully transforming technology investments into business capabilities for government, commercial and healthcare clients, recently completed the successful migration to a new ServiceNow instance using Precision Bridge.

Iron Bow had a heavily customized legacy instance which was becoming difficult to update so decided that moving to a fresh instance on New York was the best option.  The project included the migration of over 130,000 cases and 18,000 incidents as well as a large number of requests with related tasks.  It also included some data-conversion as some of the categorization was changed from the old records to the new.

Precision Bridge was chosen due to the tight project deadlines and the need for an accurate and reliable transition.  In particular the data integrity of relationships, journal entries, audit logs and attachments which needed to be included in the migration.

J.C. Grooms, ITSM Administrator for the project commented: “The project was started mid-April with the bulk of the migrations completed by the go-live at the end of May.  We estimate that using Precision Bridge saved us at least 2-3 months of effort compared to a traditional manual migration approach”

If you would like more information on Instance migration, view the Instance Migrator product page or contact us at info@precisionbridge.net

July 2020: Precision Bridge 5.1 Released

We are pleased to announce the release of Precision Bridge 5.1 which includes full support for bi-directional data-syncs between RSA Archer and ServiceNow. This means that customers that have risk, compliance, security operations, audit or vendor management data in either platform can now sync changes across to the other platform either as a one-off or periodic migration.

We have also made improvements to the Precision Bridge archiving functionality making it easy to generate SQL tables with corresponding indexes, display and reference field values which can be configured to receive data from your SN instance on a regular basis.

For customers that need to migrate data from ITSM to CSM there are new templates available to make this almost a plug-an-play exercise following some basic configuration.

Precision Bridge 5.1 Release Notes

For more information contact us at info@precisionbridge.net

June 2020: Highmetric completes strategic migration project using Precision Bridge

Highmetric, a global Elite ServiceNow partner, and Precision Bridge partner recently completed a successful migration project for one of their premier customers using Precision Bridge.  The project involved the migration of a range of application data records from a legacy ServiceNow instance to a new instance running on New York.

In particular the project involved the migration of over 3 million records from Incident, Problem, Request, Change, Release, Knowledge, Project, Program, Portfolio and a selection of custom applications.  

A key success factor for the project was maintaining data integrity which included relationships to reference data, migration of record attachments and journal entries so that historical activity was presented correctly on the target application.  Another important factor was the option to divide the source data up into separate chunks using the Precision Bridge source filtering functionality.  

Attempting to complete this project without Precision Bridge would have taken significantly longer, required more resources to implement and be prone to human error.  In reality, the project was completed in just over 4 months including testing and a clean-up of integrated contacts, groups, companies, departments and locations.

Mark Herring, co-founder of Precision Bridge commented: “I am delighted that Highmetric were able to complete this demanding project for one of their premier customers. It adds to the growing list of successful implementations and demonstrates the value that the Precision Bridge tool can bring to complex migration projects like this”.

For more information contact info@precisionbridge.net

June 2020: New RSA Archer® - ServiceNow® migration templates

New migration templates are now available for Security Operations, Audit Management and Issue Management to automate and accelerate migrations from RSA Archer to ServiceNow GRC applications.

#servicenow #GRC #datamanagement 

For more information contact us at info@precisionbridge.net

June 2020: Precision Bridge 5.0 Released

We are pleased to announce the release of Precision Bridge 5.0 which includes improved performance and extended support for RSA Archer application migration to ServiceNow using new single-step architecture. We have also included code-base migration for customers and partners that want to migrate tables, forms, ACLs, business rules, client scripts, service portals etc from one scoped application to another.

For more information see the Precision Bridge 5.0 release notes here