August 2020: Iron Bow completes strategic migration project using Precision Bridge

Iron Bow Technologies, a leading IT Solutions provider dedicated to successfully transforming technology investments into business capabilities for government, commercial and healthcare clients, recently completed the successful migration to a new ServiceNow instance using Precision Bridge.

Iron Bow had a heavily customized legacy instance which was becoming difficult to update so decided that moving to a fresh instance on New York was the best option.  The project included the migration of over 130,000 cases and 18,000 incidents as well as a large number of requests with related tasks.  It also included some data-conversion as some of the categorization was changed from the old records to the new.

Precision Bridge was chosen due to the tight project deadlines and the need for an accurate and reliable transition.  In particular the data integrity of relationships, journal entries, audit logs and attachments which needed to be included in the migration.

J.C. Grooms, ITSM Administrator for the project commented: “The project was started mid-April with the bulk of the migrations completed by the go-live at the end of May.  We estimate that using Precision Bridge saved us at least 2-3 months of effort compared to a traditional manual migration approach”

If you would like more information on Instance migration, view the Instance Migrator product page or contact us at info@precisionbridge.net

July 2020: Precision Bridge 5.1 Released

We are pleased to announce the release of Precision Bridge 5.1 which includes full support for bi-directional data-syncs between RSA Archer and ServiceNow. This means that customers that have risk, compliance, security operations, audit or vendor management data in either platform can now sync changes across to the other platform either as a one-off or periodic migration.

We have also made improvements to the Precision Bridge archiving functionality making it easy to generate SQL tables with corresponding indexes, display and reference field values which can be configured to receive data from your SN instance on a regular basis.

For customers that need to migrate data from ITSM to CSM there are new templates available to make this almost a plug-an-play exercise following some basic configuration.

Precision Bridge 5.1 Release Notes

For more information contact us at info@precisionbridge.net

June 2020: Highmetric completes strategic migration project using Precision Bridge

Highmetric, a global Elite ServiceNow partner, and Precision Bridge partner recently completed a successful migration project for one of their premier customers using Precision Bridge.  The project involved the migration of a range of application data records from a legacy ServiceNow instance to a new instance running on New York.

In particular the project involved the migration of over 3 million records from Incident, Problem, Request, Change, Release, Knowledge, Project, Program, Portfolio and a selection of custom applications.  

A key success factor for the project was maintaining data integrity which included relationships to reference data, migration of record attachments and journal entries so that historical activity was presented correctly on the target application.  Another important factor was the option to divide the source data up into separate chunks using the Precision Bridge source filtering functionality.  

Attempting to complete this project without Precision Bridge would have taken significantly longer, required more resources to implement and be prone to human error.  In reality, the project was completed in just over 4 months including testing and a clean-up of integrated contacts, groups, companies, departments and locations.

Mark Herring, co-founder of Precision Bridge commented: “I am delighted that Highmetric were able to complete this demanding project for one of their premier customers. It adds to the growing list of successful implementations and demonstrates the value that the Precision Bridge tool can bring to complex migration projects like this”.

For more information contact info@precisionbridge.net

June 2020: New RSA Archer® - ServiceNow® migration templates

New migration templates are now available for Security Operations, Audit Management and Issue Management to automate and accelerate migrations from RSA Archer to ServiceNow GRC applications.

#servicenow #GRC #datamanagement 

For more information contact us at info@precisionbridge.net

June 2020: Precision Bridge 5.0 Released

We are pleased to announce the release of Precision Bridge 5.0 which includes improved performance and extended support for RSA Archer application migration to ServiceNow using new single-step architecture. We have also included code-base migration for customers and partners that want to migrate tables, forms, ACLs, business rules, client scripts, service portals etc from one scoped application to another.

For more information see the Precision Bridge 5.0 release notes here

May 2020: Global leader in aerospace industry re-selects Precision Bridge

A global leader in the aerospace industry re-selected Precision Bridge this month to address their requirements for a strategic migration project. The project involves the migration of CSM data records from a customised on-premise ServiceNow instance to a cloud based instance.

The project follows on from the successful implementation of Precision Bridge last year to migrate ITSM and ITBM data between the customer’s ServiceNow instances. In that case the project was completed in less than 2 months.

Key requirements for the new project are maintaining data integrity, support for migrating customised and extended tables, migration of journal entries, SLAs, audit records and attachments. Any alternative to Precision Bridge would have required extensive resources and significant additional effort over several months with increased risk and specialist knowledge.

Following the news of re-selection, Mark Herring, Co-founder of Precision Bridge commented: “We are delighted that Precision Bridge has been re-selected for this global customer. It represents a glowing endorsement of the benefits and versatility that Precision Bridge can provide for cross-instance migration projects like this.”.

For more information please contact info@precisionbridge.net

Apr 20: Leading technology company selects Precision Bridge to accelerate their migration to a new instance

A leading technology company based in Virginia USA, recently selected Precision Bridge to automate and accelerate their migration to a new ServiceNow instance.  The company had a number of ITSM applications which were heavily customised and they wanted to start from a clean slate on a new instance.  Due to the volume of data and the time available, using a purely manual approach was simply not an option.  Precision Bridge provided the best alternative by providing pre-built migration templates and pre-configured mappings for handling complex relationships, attachments and journal entries whilst maintaining cross-platform data integrity.

Mark Herring, co-founder of Precision Bridge commented: “We are delighted that this leading technology company selected the Precision Bridge product and I look forward to working with them over the coming weeks to make this project a success.”

Support for Covid-19 Emergency Response Applications

This is a challenging time for many businesses as they try to respond to the impact of Covid-19. In order to assist, Precision Bridge is currently offering our Application Migrator free of charge for 30 days to help ServiceNow customers and partners rapidly deliver new Emergency Response applications.

Application Migrator allows developers to extract elements from an existing scoped application and migrate them to a new scoped application without having to create them manually. For example, migrate tables, forms, menus, modules, business rules, client scripts etc depending on your requirements.

For more information email info@precisionbridge.net

Precision Bridge 4.6 Released with Advanced Archiving Capability

We are pleased to announce the 4.6 release of Precision Bridge with advanced archiving capability. You can now use Precision Bridge to archive selected data-sets from your ServiceNow instance and configure optional deletion of source data records.  This can be used to free-up space by removing old/closed records while maintaining an offline record to comply with auditing and data-privacy regulations.

Archive Source Record Deletion Configuration

Join us for the webinar: Advanced Archiving with Precision Bridge on April 8th at 11:00 ET.

Ask the Experts: Easing the migration from a traditional GRC solution, RSA Archer, to ServiceNow

Join Manoj Patel, Senior Advisory Solution Consultant from ServiceNow and Mark Herring, Co-Founder from Precision Bridge as they demonstrate the Precision Bridge Archer Migrator application and discuss the challenges faced by organizations attempting to migrate their GRC applications to ServiceNow.

March 3rd at 9:00 PST, 12 noon EST, 5:00pm GMT