June 2020: Highmetric completes strategic migration project using Precision Bridge

Highmetric, a global Elite ServiceNow partner, and Precision Bridge partner recently completed a successful migration project for one of their premier customers using Precision Bridge.  The project involved the migration of a range of application data records from a legacy ServiceNow instance to a new instance running on New York.

In particular the project involved the migration of over 3 million records from Incident, Problem, Request, Change, Release, Knowledge, Project, Program, Portfolio and a selection of custom applications.  

A key success factor for the project was maintaining data integrity which included relationships to reference data, migration of record attachments and journal entries so that historical activity was presented correctly on the target application.  Another important factor was the option to divide the source data up into separate chunks using the Precision Bridge source filtering functionality.  

Attempting to complete this project without Precision Bridge would have taken significantly longer, required more resources to implement and be prone to human error.  In reality, the project was completed in just over 4 months including testing and a clean-up of integrated contacts, groups, companies, departments and locations.

Mark Herring, co-founder of Precision Bridge commented: “I am delighted that Highmetric were able to complete this demanding project for one of their premier customers. It adds to the growing list of successful implementations and demonstrates the value that the Precision Bridge tool can bring to complex migration projects like this”.

For more information contact info@precisionbridge.net

June 2020: New RSA Archer® - ServiceNow® migration templates

New migration templates are now available for Security Operations, Audit Management and Issue Management to automate and accelerate migrations from RSA Archer to ServiceNow GRC applications.

#servicenow #GRC #datamanagement 

For more information contact us at info@precisionbridge.net

June 2020: Precision Bridge 5.0 Released

We are pleased to announce the release of Precision Bridge 5.0 which includes improved performance and extended support for RSA Archer application migration to ServiceNow using new single-step architecture. We have also included code-base migration for customers and partners that want to migrate tables, forms, ACLs, business rules, client scripts, service portals etc from one scoped application to another.

For more information see the Precision Bridge 5.0 release notes here

May 2020: Global leader in aerospace industry re-selects Precision Bridge

A global leader in the aerospace industry re-selected Precision Bridge this month to address their requirements for a strategic migration project. The project involves the migration of CSM data records from a customised on-premise ServiceNow instance to a cloud based instance.

The project follows on from the successful implementation of Precision Bridge last year to migrate ITSM and ITBM data between the customer’s ServiceNow instances. In that case the project was completed in less than 2 months.

Key requirements for the new project are maintaining data integrity, support for migrating customised and extended tables, migration of journal entries, SLAs, audit records and attachments. Any alternative to Precision Bridge would have required extensive resources and significant additional effort over several months with increased risk and specialist knowledge.

Following the news of re-selection, Mark Herring, Co-founder of Precision Bridge commented: “We are delighted that Precision Bridge has been re-selected for this global customer. It represents a glowing endorsement of the benefits and versatility that Precision Bridge can provide for cross-instance migration projects like this.”.

For more information please contact info@precisionbridge.net

Apr 20: Leading technology company selects Precision Bridge to accelerate their migration to a new instance

A leading technology company based in Virginia USA, recently selected Precision Bridge to automate and accelerate their migration to a new ServiceNow instance.  The company had a number of ITSM applications which were heavily customised and they wanted to start from a clean slate on a new instance.  Due to the volume of data and the time available, using a purely manual approach was simply not an option.  Precision Bridge provided the best alternative by providing pre-built migration templates and pre-configured mappings for handling complex relationships, attachments and journal entries whilst maintaining cross-platform data integrity.

Mark Herring, co-founder of Precision Bridge commented: “We are delighted that this leading technology company selected the Precision Bridge product and I look forward to working with them over the coming weeks to make this project a success.”

Support for Covid-19 Emergency Response Applications

This is a challenging time for many businesses as they try to respond to the impact of Covid-19. In order to assist, Precision Bridge is currently offering our Application Migrator free of charge for 30 days to help ServiceNow customers and partners rapidly deliver new Emergency Response applications.

Application Migrator allows developers to extract elements from an existing scoped application and migrate them to a new scoped application without having to create them manually. For example, migrate tables, forms, menus, modules, business rules, client scripts etc depending on your requirements.

For more information email info@precisionbridge.net

Precision Bridge 4.6 Released with Advanced Archiving Capability

We are pleased to announce the 4.6 release of Precision Bridge with advanced archiving capability. You can now use Precision Bridge to archive selected data-sets from your ServiceNow instance and configure optional deletion of source data records.  This can be used to free-up space by removing old/closed records while maintaining an offline record to comply with auditing and data-privacy regulations.

Archive Source Record Deletion Configuration

Join us for the webinar: Advanced Archiving with Precision Bridge on April 8th at 11:00 ET.

Ask the Experts: Easing the migration from a traditional GRC solution, RSA Archer, to ServiceNow

Join Manoj Patel, Senior Advisory Solution Consultant from ServiceNow and Mark Herring, Co-Founder from Precision Bridge as they demonstrate the Precision Bridge Archer Migrator application and discuss the challenges faced by organizations attempting to migrate their GRC applications to ServiceNow.

March 3rd at 9:00 PST, 12 noon EST, 5:00pm GMT

Precision Bridge Release 4.5

We are pleased to announce the 4.5 release of Precision Bridge which includes the following enhancements:

a) Major improvements to RSA Archer -> ServiceNow migration support including: i) new virtual table to enable one-many record mapping for generation of control objective - citation record relationships, ii) support for migration of RSA Archer sub-forms required for migrating Findings and other tables, iii) new mappings to support the migration of Questionnaires, Assessments, Findings and Tasks, iv) support for migration of Authoritative Sources to ServiceNow policy records.

b) Enhancements to Reporting to allow selection of source and target fields to be included in the reporting output for each form mapping;

c) New Import/Copy Form Mappings option allows selection of one or more mappings from another project to be imported into current project either to supplement or replace existing mappings. Can also import from the current project to effectively copy one or more mappings.

d) Improvement to migration of Knowledge Articles between ServiceNow instances where the article contains html with embedded images. These images are now migrated correctly using an extension to the ID Replacement Field Mapping definition.

To download the latest Precision Bridge release, please navigate to our downloads page here

To download the Archer Migrator application from the ServiceNow store follow this link.

For more information on Precision Bridge email info@precisionbridge.net

Dec 19: Global Systems Integrator selects Precision Bridge

A global systems integrator and managed service provider (MSP), recently selected Precision Bridge to support a major transformation from their legacy infrastructure to a new infrastructure centred around the ServiceNow® platform.

Precision Bridge was positioned as one of the key components of the transformation project to ensure that all customer data could be reliably migrated to the target environment without loss of integrity or impact on their customer base.

Having used Precision Bridge on previous projects, the system integrator’s selection in this case was driven by a solid track record of successful implementations and first-hand in-house experience.

The tool will be used to migrate ITSM application data from a collection of BMC Remedy servers to a new stack of ServiceNow instances in EMEA and the US.

Mark Herring, Co-Founder of Precision Bridge commented: "We are delighted that this GSI have selected Precision Bridge for this important project. It underlines their belief in the product and its ability to automate and accelerate delivery to their target environment without the risks associated with manual processes”.

For more information contact info@precisionbridge.net