🔥Your November Update: Major Migrations and Quantum Computing Breakthroughs
As we head into the final stretch of 2025, enterprises are accelerating their digital transformation goals. This month, discover how organizations are executing complex multi-million record migrations with unprecedented efficiency, while quantum computing moves from theory to real-world financial applications. November's newsletter is packed with innovations that are reshaping the industry.
Success Story: Leading Saudi-based Systems Integrator Successfully Migrates 40+ Million Records
A leading Saudi-based systems integrator, was tasked with executing a complex, high-volume data migration project for a major enterprise customer moving between ServiceNow instances. The project involved migrating over 40 million records, including critical task data and associated attachments, while maintaining complete data integrity and meeting tight customer timescales. Previous migration attempts using alternative tools had resulted in significant issues, making reliability and accuracy paramount for this engagement.
The systems integrator selected Precision Bridge based on its proven track record with large-scale ServiceNow migrations, comprehensive template library, and reputation for handling complex data structures. The decision was further reinforced by Precision Bridge's responsive support model and ability to deliver migrations within demanding timescales.
To read the full story, please click here.
Success Story: Global IT Systems Integrator Completes Large-Scale ServiceNow to ServiceNow Migration Using Precision Bridge
We are delighted to announce that one of our strategic partners, a global IT services integrator, has successfully completed a major ServiceNow to ServiceNow migration project for a major American utility and power company. This important project required the migration of a substantial volume of ITSM, HR, and Procure-to-Pay (P2P) data between ServiceNow instances as part of a Brownfield to Greenfield consolidation project. This included the migration of 2.85 million records plus 15 million audit records, along with 2.3 million attachments, while maintaining complete data integrity and relationship structures across multiple complex modules.
Having previously used Precision Bridge on other projects, our partner selected the Precision Bridge Data Migration Automation platform for its proven ability to handle large-scale ServiceNow migrations with minimal disruption.
To read the full story, please click here.
Tech Talk - HSBC and IBM Pioneer Quantum-Enabled Algorithmic Trading in Financial Markets
HSBC and IBM have achieved a significant milestone by demonstrating the world's first known quantum-enabled algorithmic trading system. Using IBM's quantum computing platform, HSBC successfully developed and tested quantum algorithms capable of processing complex market data and executing trades with capabilities that extend beyond classical computing systems. The demonstration focused on portfolio optimization and trade execution in volatile market conditions, showing that quantum algorithms could identify optimal trading strategies by simultaneously evaluating vast combinations of market variables - a task that becomes exponentially more difficult for traditional systems as complexity increases.
This breakthrough signals that quantum computing has moved beyond theoretical research into real-world financial applications. Beyond algorithmic trading, quantum computing could revolutionize fraud detection, credit risk assessment, derivatives pricing, and regulatory compliance across the banking sector. For financial services leaders, the message is clear: quantum computing represents a competitive differentiator that will increasingly separate market leaders from followers. Organizations must begin building quantum literacy, exploring partnerships with quantum technology providers, and identifying use cases where quantum advantages can deliver measurable business value. The technology is no longer a distant possibility but an emerging reality demanding strategic attention today.
To read the full blog post, please click here.
Upcoming Webinars
We continue our popular webinar series with the following:
December 3rd at 11 AM EST: Migrating Knowledge Articles to ServiceNow: Challenges, Solutions, and Real Results
December 10th at 11 AM EST: Live Demonstration: ServiceNow Data Archiving
See our webinars page for more information and to register or visit On Demand Webinars for a list of all on-demand webinars.
Final Thoughts
We round off this Newsletter with one of our Service Management Migration Guide Hints and Tips. You can get a copy of the full guide by attending one of our Data Migration Webinars.
Tip 12: Workflow/Process Migration
The migration of workflow can be broken down into two categories: workflow definitions and contextual workflow. If you are migrating between the different instances of the same ITSM vendor platform (e.g. ServiceNow), it may be desirable to migrate the workflow definitions if you want users to follow the same processes. However, you should bear in mind that most workflow definitions are provided out-of-the-box based on ITIL standards and many of the workflow processes on your current system will have been customized. These customizations may refer to custom fields that you don’t want to introduce onto your new instance.
Migration of contextual workflow is much more complex and in most cases this cannot be done without a large investment in development effort or by making use of a third-party tool like Precision Bridge. Of course, this is only necessary for active records such as change requests where the in-flight workflow is partially complete.
In this case the corresponding workflow definition should be migrated first and the same issues relating to customizations should be taken into account before attempting to migrate the contextual workflow.
The alternative is to simply run the active records through to completion on the current system even beyond the point that the new instance goes into production although bear in mind that some requests can take several months to complete. In this case you may wish to replicate/ synchronize data between the old and new systems and selecting a migration tool that also includes this functionality can be very helpful to cover this situation.
If you are migrating from a different ITSM vendor platform the effort and cost required to migrate contextual workflow is considered to be extremely high because the data structures for storing workflow are completely different across these platforms. In some cases it might be possible to use a third-party tool to migrate the workflow definitions depending on the source and target vendor platforms in use.
TIP 12: Allocate time to review the workflow to determine what is required and the approach and tools you will use to ensure any required workflow transfer is carried out efficiently and effectively.