Precision Bridge Newsletter: Building on Success, Welcoming What’s Next
May has arrived with great momentum - from celebrating recent wins to welcoming new talent to the team, there's much to be proud of and even more to look forward to.
Customer Success Story
Success Story: Leading Financial Institution has chosen Precision Bridge’s Data Migration Automation Solution to Migrate Critical GRC Data from RSA Archer to ServiceNow.
A leading financial institution selected Precision Bridge’s Data Migration Automation Solution to migrate critical data from their on-premise RSA Archer platform to their cloud-based ServiceNow Governance, Risk, and Compliance (GRC) application.
The migration involved important applications such as Control Standards, Policies, Findings, and Exceptions. This project also encompassed the secure transfer of work notes, comments, and attachments across the migrated applications. In total, Precision Bridge’s Data Migration Automation Solution automated the migration of approximately 200,000 records, ensuring data integrity and consistency throughout the process.
Click here to read the full story.
Outstanding Customer Service – You Said It!
We’re thrilled to share that 100% of respondents in our recent customer feedback survey said they were "very satisfied" with the customer service they received from Precision Bridge.
Your feedback is a great reflection of the high standards we set for our customer support. Our team is focused on delivering consistently reliable and responsive customer care. The team at Precision Bridge appreciate your input and remain committed to maintaining this high level of customer service.
New Hires
We are excited to welcome Nicholae Koch to the Precision Bridge team! Joining us as an Internal Sales Representative, Nic will be driving our sales efforts. As the demand for data migration automation continues to grow rapidly, Nic's role will help us enhance our ability to build relationships, respond quickly to customer needs, and generate new opportunities.
Precision Bridge 8.3 Is Here!
We have now released Precision Bridge 8.3, which includes the following enhancements:
Support for Databricks as a Target
The data warehouse platform Databricks has been added as a target platform. This is primarily to support the Archiving and Replication use cases. Full transform and mapping capability is supported, as it is for all other database targets.
The following additional functions are supported for Databricks:
1. JDBC Connection to a Databricks instance
2. Generation of tables mirroring the structure of the source server
This supports the same source servers as other database targets. At the same time, Precision Bridge mappings can be auto generated to perform the migration. This utility makes it a very fast process to set up an archiving or replication project.
3. Migration of attachments into Databricks or a file folder or an S3 bucket
For attachment migration into Databricks, a maximum size of 10MB is supported. There is no fixed limit for migration into S3 buckets or file systems. All attachment options available to other database target platforms are supported by Databricks.
4. Deletion of source records once migrated
Safety checks will prevent deletion of the record unless it is confirmed as existing in the target Databricks server. This is supported for ServiceNow, Remedy and database source platforms.
5. Deletion of target records
You can configure Precision Bridge to delete any records on the target that have been deleted on the source.
Contact us if you would like to know more about these updates and how they can help your Service Management data migration requirements.
Tech Talk: Would you let AI plan your next holiday?
AI is making inroads into travel planning, offering quick, tailored itineraries.
Jason Brown used ChatGPT to plan a family trip to Amsterdam and Ireland, praising its efficiency in providing structured daily plans. However, he still valued personal recommendations for unique experiences.
Despite the convenience, AI tools have limitations. A Sainsbury’s Bank survey revealed that 38% of users found AI suggestions generic, 37% noted missing information, and 30% encountered inaccuracies. Experts like Caroline Bremmer from Euromonitor International caution that AI's effectiveness depends on up-to-date and accurate data, emphasizing the need for users to cross-verify information.
Click here to read the full blog post.
Upcoming Webinars
We will continue our popular webinar series with the following:
June 4th at 11 AM EST: Service Management Data Replication Best Practices
June 11th at 11 AM EST: Live Service Management Data Replication Demonstration
June 18th at 11 AM EST: Service Management Data Archiving: Why, What, When and How?
See our webinars page for more information and to register or visit On Demand Webinars for a list of all on-demand webinars.
If you would like more information about Data Migration, Archiving, Replication automation or Precision Bridge then contact us here.