PB Newsletter: December 2023

It doesn’t seem that long ago that we were bringing you the last end-of-year newsletter, but here we are again! It’s been an exciting year for Precision Bridge, and we have you to thank for it.

Here’s the latest from the world of Precision Bridge:

Precision Bridge 7.4 December 2023 Release

The first Precision Bridge 7.4 release is now available. This release includes the following enhancements:

  • Support for running multiple form mappings in parallel, reducing execution time by 40% or more by maximizing use of server resources. Learn more about this exciting new feature.

  • New home for multi-threading options and other performance-related options, now on the Performance Tuning tab in Execution Options.

  • Support for Ivanti data archiving and replication, as well as Ivanti-to-Ivanti attachment migration.

  • Extended OAUTH2 support for ServiceNow connections, including the use of Microsoft Identity Platform as an OAUTH2 Authentication server for Service Now connections.

  • New Remedy to ServiceNow migration template to accelerate and simplify the migration of service catalogues.

Contact us if you would like to know more about these updates and how they can help your Service Management data migration requirements.

itSMF Presentation:
"Your ITSM Data Where You Want It"

James and Mark, respectively the COO and CEO of Precision Bridge, gave a presentation at this year’s itSMF UK conference, entitled “Your ITSM Data Where You Want it.” It’s a one-hour tour of the motivations, challenges, the “fresh start” problem, migration planning, and more. You can watch the recording with Mark Herring, CEO and James Warriner, COO presenting below: 

Many thanks to everyone at itSMF for organizing such an excellent event and it was great to meet so many people at the event both old friends and new.

See the full presentation on YouTube.

To learn more about how Precision Bridge automates data migration, archiving, replication and synchronization you can register for our live or on-demand webinars by clicking here.

Client Success Story:
A Leading Global Financial Institution

A leading global financial institution recently selected Precision Bridge to address their ServiceNow instance consolidation project following the acquisition of another company. The project involved the migration of data from two existing ServiceNow instances onto a new greenfield instance. In particular, the project involved the migration of incidents, problems, change requests, service requests, requested items and related objects including workflow, HR Case and HR Lifecycle records.

Access the full story: Customer Instance Consolidation Project for a Leading Global Financial Institution.


New Partner: Think Tank

Precision Bridge are delighted to announce our new partnership with Think Tank. Empower your business with hyper-automated digital user experiences with Think Tank. Using Ivanti's game-changing self-healing technology, Think Tank acts as your strategic IT partner in empowering your business' digital ecosystem.

We are a partner first company with the vast majority of projects sourced and delivered by our partner community. Our purpose is to enable our partners so that they never have to tell their customers that they cannot move their data because it is too expensive or would take too long. As a result, our partners deliver more Data Migration, Archiving, Replication and Synchronization projects which not only means more revenue and profit but also delighted customers.

If you are interested in joining the Precision Bridge Partner Program please email us at partners@precisionbridge.net or visit Our Partners page.

Tech Talk: the Coming "AI Crisis"

At Precision Bridge, we think about data. A lot. So it piqued our interest to learn that in the next couple of years, the world may run out of quality data on which to train AI’s algorithms. As AI models (such as ChatGPT) become larger and more complex, the amount of data needed to train them increases as well. And although this world is awash in data and generating it at an ever-accelerating pace, the amount of high-quality data available for training may still run short.

Will AI progress come to a screeching halt? Will we have to rely on “synthetic data” generated by (you guessed it) AI algorithms? Or will we rely on “human data farms” staffed by anonymous (and low-paid) “taskers” like the ones currently employed to annotate AI training data?

Or, perhaps, AI technology will be improved so that it doesn’t require so much data to train the models. You know, the way we humans learn…that’s the goal of AI research anyway, right?

Upcoming Events

We will continue our popular webinar series in 2024 with the following:

See our webinars page for more information and to register. All attendees will receive a copy of our ITSM Migration Best Practice Guide which includes 20 tips on how to address specific issues related to migration projects.

Final Thoughts

On that note, we leave you with this month’s cartoon: 

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