A global leader in the design, manufacturing and marketing of automative products recently selected Precision Bridge to address their migration requirements.

In particular, there was an urgent requirement to consolidate two ServiceNow instances into one. One of the instances was originally cloned from the other but they had diverged from that point as they were used by different business groups. Merging them back into one required careful consolidation of the ITSM applications which had been used on both.

Precision Bridge was chosen due to its pre-built set of ITSM migration templates and its flexibility in managing the merging of data across two platforms without the need for exporting and re-loading the data. Options for defining primary keys, offsetting and/or changing the prefix for transaction records and powerful selection criteria to control record selection were all benefits that Precision Bridge was able to bring to the table.

For more information on this article or on consolidating instances, contact info@precisionbridge.net

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