March 2022: Boston University selects Precision Bridge

 

Boston university recently selected Precision Bridge to streamline their migration to a greenfield ServiceNow instance.

The university have been using ServiceNow for a number of years and have created a range of customizations over that time. Many of those customizations are now available OOTB with the latest ServiceNow release so it made sense to migrate to a greenfield instance and start from a clean slate.

Precision Bridge was selected because it was able to support the retention of selected data from the current instance without the need to customise the new instance. In particular, the requirement includes migration of over 650,000 users and over 2 million task records relating to a range of ITSM and ITBM applications.

By using a product-driven approach, Boston University are able to avoid the need for any data exports/imports, scripting or development and they were able to accelerate the end-end project time-frame using fewer resources.

For more information on instance migration, please visit our Instance Migrator product page.

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