A large US based Managed Service Provider (MSP) recently selected Precision Bridge to implement the on-boarding of one of their new accounts.
The requirement was to migrate the account from another MSP running on a separate ServiceNow instance. Both the source and target instances were configured using domain separation.
Precision Bridge was chosen to automate and accelerate this migration by taking advantage of a range of pre-built ServiceNow migration templates and the ability to preserve data integrity across the two instances including domain separation configuration. One of the key benefits identified was the ability to segment and isolate all records relating to the specified account which had been selected for migration.
In particular, Precision Bridge will be used to support the migration of all case records including customisations, case attachments, journal entries and all related table data from the customer service application for the specified account.
The project was completed in less than 3 months, representing a significant cost and time-saving over any manually driven alternative since there was no need for any data exports, manual formatting, importing or development required to support the migration.
For more information on how Precision Bridge can be used to support MSP on-boarding or other migration requirements, visit the Instance Migrator page